Quick Answer: How Do I Activate My HSBC Physical Security Device?

How do I activate my HSBC Malaysia security device?

Press and hold the green button to turn on your Security Device.

Enter your Security Device PIN.

With “HSBC” displayed on the Security Device screen, press the green button to generate the security code.

Enter this Security Code and click “Continue” to complete the activation process..

Is HSBC Security Device free?

No. Once it’s activated, your Digital Secure Key is linked to your personal accounts, and you can only use it to access your own Personal Internet Banking accounts.

Can I login to HSBC without secure key?

If you don’t have access to your Secure Key, go to our online banking log on page, enter your username and select ‘I’ve forgotten all my log on details or I don’t have my Secure Key’. Follow the instructions and activate your new details via our automated phone service.

How do I use the HSBC Mobile Banking App?

If you’re not yet an online banking customer:Download the HSBC UK Mobile Banking app from the app store.Accept the terms and conditions.Select ‘Register for mobile and online banking’.Follow the on screen instructions to register and activate your Digital Secure Key.

How do I activate my HSBC online banking?

Register for Personal Internet Banking in 3 simple stepsVisit. Visit our registration page for Personal Internet Banking.Register. Register with either your debit card / credit card number and associated PIN or your 10-digit Phone Banking Number and PIN.Create. Create your username and password.

How do I activate my HSBC security device?

Log on to HSBC Personal Internet Banking as you normally would and follow the 3 steps below to activate your HSBC Security Device. Enter the 10-digit serial number found on the back of your HSBC Security Device on the Personal Internet Banking screen as per the instructions.

Can you get cash out with a HSBC credit card?

Withdrawing local currency Whether you’re away on business or on holiday, you can use your debit or credit card at cash machines outside the UK whenever you need extra currency. Please note that fees apply and non-HSBC cash machines may also charge you a fee.

What is Mobile Security Key?

Mobile Security Key is a two-factor authentication service using Touch ID/Face ID (iOS) or Fingerprint/Facial Recognition (Android) and Mobile Security Key PIN. … Android 8.0 or above.

How does the HSBC security device work?

The device has a secret key K (known only to the device and to your bank). When you press the button, The device computes F(K, T) (where T is the current time) and outputs it as a 6-digit code. Your bank, which also knows K, can compute the same function.

What is a digital secure key for HSBC?

Digital Secure Key, a function of HSBC Mobile Banking application, is an application of one time password generation, which you can use in your iOS and Android mobile devices. Following the activation of Digital Secure Key, you can access the HSBC Mobile Banking application just with a single password.

How long are you locked out of HSBC app?

approximately 1 hourThe Secure Key is now temporarily locked and you will be unable to use it for approximately 1 hour. This message will remain on the screen of the Secure Key until the lock out has expired, then the Key will automatically power off.

How do I unlock my HSBC pin?

Unlocking your PIN Just insert your card and enter your PIN, select the PIN services option, and follow the on-screen instructions. Your PIN will automatically unlock and can be used with your card in retailers.

How do I reset my HSBC security device?

The green button – for generating security codesPress and hold for 2 seconds to turn on the device.Enter your PIN.Press once to delete one character, press and hold to clear the screen.After you’ve entered your PIN and you see the ‘HSBC’ screen, press the green button again to generate a log on security code.More items…

How do I get my digital secure key HSBC?

How to upgrade to the Digital Secure KeyLog on to your mobile banking app. Then select ‘More’, ‘Security settings’, and ‘Switch Digital Secure Key’.Select ‘Activate now’.To activate your Secure Key on this device, we need to send you an activation code.

Can you have HSBC on two phones?

Can two people use the same phone as their Digital Security Devices? No. For security reasons, your Digital Security Device can only be registered to one phone at a time, and only one Digital Security Device can be registered to any one smartphone.

How do I activate my HSBC Mobile Security Key?

Step 1: Search “HSBC HK App” in app stores to download the HSBC HK Mobile Banking app. Step 2: Input ‘username’. Step 5a: If you are logging on to the app on a new device for the first time, please select ‘Activate Mobile Security Key’, and proceed to Step 8 directly.