How do I get a new KeyBank unemployment card?
If you have been actively using your debit card, KeyBank will automatically send you a replacement card in the mail.
If you do not receive a replacement card, call KeyBank Customer Service at (866) 295-2955 to request a new card.
Make sure to verify your address with KeyBank when you order a replacement card..
Why did I get a Key2Benefits card?
A Key2Benefits prepaid card is a prepaid debit card issued to you by KeyBank at the direction of your state agency. You will receive a card if you have enrolled in one of the following programs: Unemployment Insurance. Child Support Payments.
How long does it take to get your Pua debit card?
Your new card will arrive 7 to 10 business days from the order date.
How long does it take to get your debit card from KeyBank?
You can start to use your new account immediately. If your online application is approved, but requires a physical signature to complete the account setup, you’ll receive a signature card via U.S. mail in 5-10 business days, along with information about both your account and your debit card.
Can I still use my debit card if my account is locked?
If logging into online banking to view your account is locked, that in itself would not affect your ability to use your cards, unless the lock was imposed by your bank as part of a closure or due to a fraud attempt.