Where Do I Complain About Amazon Delivery?

Where do I report a missing package from Amazon?

Amazon missing packages:Call 1 (888) 280-4331- speak with customer service for a tracking update.Ask neighbors if they received the package.Wait 36 hours after the expected delivery date and time to file a claim.Start a claim with Amazon here.

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What do I do if Amazon says delivered but no package?

Go to Your Orders. Locate your order in the list and click Problem with order. Select “Package didn’t arrive” from the list. Select Request refund.

Amazon Legal Department Contact: 1888-280-4331.

Where do I send a complaint to Amazon?

For issues with your account, such as a billing dispute, you should email cis@amazon.com. For general inquiries, you should email primary@amazon.com.

What do I do if my package says delivered but I never got it?

Contact your local USPS post office. Make sure you contact your LOCAL post office, and not the USPS hotline. Your local post office will be able to provide quicker, and better service. Ask who delivered the package, and ask for the details of that day’s delivery.

How do you write a strongly worded complaint letter?

How to Write a Strongly Worded Letter of ComplaintBe professional. Use professional letterhead and be sure to sign in ink. … Express your dissatisfaction clearly, with facts, dates, and details (including copies of receipts and so on) to help substantiate your claim. … Be sincere. … Be prompt. … Don’t expect compensation every time.

What happens if you dispute an Amazon charge?

The disputed charge will appear as a refund on your credit card statement. We cannot process any orders until we receive payment for this order. … If the card is not already on your account, click “Your Account” on the Amazon.com home page, then “Add a Credit or Debit Card” under Payment Methods.

How do I file a complaint with Amazon?

I had received the wrong product inside the box. I complaint to customer care for which they form a queries for inspection….Customer Service.Amazon India Customer Care Emailcs-reply@amazon.inamazon india customer care number1800-419-7355 (Toll free)8 more rows

Will Amazon refund for lost package?

If you have enough evidence to prove that your package was stolen, Amazon will issue a refund. If Amazon does not provide you with a refund even though you presented strong evidence that your item has been stolen, we can help you sue them in small claims court.

How do you end a letter of complaint response?

ConclusionRespond specifically to the issues brought up by the customer.Provide a specific apology that acknowledges any mistakes on your end.State exactly what you intend to do (or have already done) to make it right.Propose how you will improve the customer’s experience in the future.

How do you write an email about an issue?

TipsStart with Dear and the person’s title and name.Say what the problem is first. Then, give more details. … Make it short and clear. Just include the most important information.Say Thank you for your understanding at the end. It shows that you hope the reader will understand your problems.

How do I get my money back from Amazon?

Request an A-to-z Guarantee RefundGo to Your Orders.Locate your order in the list and click Problem with order.Select your problem from the list.Select Request refund.Enter your comments in the text box.Select Submit.

How do I reach a live person at Amazon?

This includes assistance for orders or general questions about your Amazon account. How to Speak to a Live Person: Call 866-216-1072 and get directed to an automated voice messaging system. Press 0 and you will be placed on hold to speak with a live customer service agent for Amazon.com.

How do I write a letter of complaint?

How to write an effective complaint letterBe clear and concise. … State exactly what you want done and how long you’re willing to wait for a response. … Don’t write an angry, sarcastic, or threatening letter. … Include copies of relevant documents, like receipts, work orders, and warranties. … Include your name and contact information.